We here at Reef Builders prefer to post just about the sunny side of the marine aquarium industry but once in a while we take exception to this rule in order to keep businesses on their toes. This is the hilarious tale of one such company trying to pull a fast one on an unassuming consumer but in this case, the perp was trying get one over on the Matt Wandell. At 6’8″, the tobacco-chewing-lumberjack of a man they call Matt Wandell was disappointed when the $130 spikefin goby he just received arrived DOA. No worries because the vendor of the fish has a live arrival guarantee and certainly they would honor their own policies. Alas, the vendor informed Matt that the fish would not be covered due to its high price. When the purchase page was revisited indeed the live arrival guarantee had been revoked but something about the note was fishy. Using his awesome sleuthing powers, Mr. Wandell let loose a big old can of google cache and demonstrated that the webpage had been altered after the purchase of the fish and that this vendor was deliberately trying to defraud him. As if pictorial evidence wasn’t enough, the company refused to confess it’s sins and proceeded to further denigrate themselves in this thread. Note to the wise, reefers are smarter than you think but Matt Wandell will smack, you, down.
Fail! Online vendor busted trying to double back on livestock policies
Jake Adams
Jake Adams has been an avid marine aquarist since the mid 90s and has worked in the retail side of the marine aquarium trade for more than ten years. He has a bachelor’s degree in Marine Science and has been the managing editor of ReefBuilders.com since 2008. Jake is interested in every facet of the marine aquarium hobby from the concepts to the technology, rare fish to exotic corals, and his interests are well documented through a very prolific career of speaking to reef clubs and marine aquarium events, and writing articles for aquarium publications across the globe. His primary interest is in corals which Jake pursues in the aquarium hobby as well as diving the coral reefs of the world.
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