For those of you who prefer the GHL Profilux aquarium controllers, a new website that offers direct buy functionality has gone live for all to see. The website will offer better support for US customers and much like Fauna Marin’s direct website will allow customers to get their hands on products that some dealers may or may not carry. This is an important step in getting more mainstream use of the Profilux aquarium controllers in the US Market. A FAQ section can be found below:
After lengthy consultations both GHL and Aqua Digital have agreed to start a direct purchase website for GHL profiLux needs to supply the USA market ONLY (NOT Canada).
The reason for this is since day one there have been a few occassion when clients could not find supply, the USA is a big country and to have a dealer where everyone is located is not easy, so the GHL direct website soon to be launched will address these issues once and for all.
This also encourages dealers to at all times have adequate stock to cater for your needs.
So here are a few FAQ’s about this direction
Q – Will GHL direct replace the dealer network in the USA?
A – Absolutely not! We continue to build our dealer network regularly and encourage ALL clients to seek what they require from the dealers we have in place both now an in the future. Our main priority is to supply you with a large enough dealer network that supports all your needs.
GHL direct is a release valve for when a client can not locate what they require through the network, they then can use the GHL direct site to cover those needs.
Q – Will the prices be the same as USA dealers.
A – Of course, dealers are strictly guided to follow the MAP prices set out by us and as such this web site will reflect those prices also.
Q – What currency will the items be paid in
A – This is a USA client based site so all items will be in USD$
Q – Where will items ship from
A – We are working with a local partner that will be on a weekly basis transferring order across the border so potentially there will no duty just as you do not pay now from the USA.
Q – My local dealer may feel threatend by this venture.
A – Our main concern is both client and dealer network, as in Q1 this site is not to compete but compliment when you can not get the item you require when all dealer sources have been exhausted. When orders come in we will even search our dealer list to see if this item is located close to you first.
Q – Will we still be able to buy from dealers in Canada that are listed on the dealer list and potentially save money from the USD/CAD exchange rate.
A – Yes you can, we do not hold any of our dealers to account to where they can sell, and you may find what you are looking for cheaper at these dealers due to exchange rates, but please be aware duty will apply in most cases and shipping costs could be higher, we encourage SMART shopping at all times.